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Any changes must be finalized by 12pm 5 business days before delivery to ensure our staff has time to perfect your order by updating paperwork and pulling and checking items for delivery.
We want our customers to notify us by phone (770-887-6142) within 30 minutes from the time in which the issue was determined so we may rectify it as quickly as possible. If we are not quickly notified, no refund or allowance will be made. We do answer the phones on the weekends in case of emergency. If you get a voicemail on a weekend, our sales staff may have missed the call, but please leave a message so we can call you right back.
Absolutely! We have a full range of tent drapery accessories to meet your needs.
We always try to accommodate last-minute requests, but during peak times this may be not possible. Reserving your tent in advance ensures that both inventory and delivery slots are set aside for you.
It is best to call your local planning and zoning department to confirm, but typically private events on private property do not need them. If you are a business hosting an event on a business address then you traditionally do need a permit.
Rope and Pole tents have center poles that may obstruct your view. Frame tents do not have center poles and are used frequently for wedding events that require an open view.
