We understand things happen. If equipment is lost while in your possession, you will be responsible for replacement cost of that item.

• Be prepared to answer any calls from a number you do not recognize – this will be the delivery driver.
• Provide alternate contact information in the event that we are unable to reach you for delivery.
• If you have animals in the event area, please make sure that all animal feces have been picked up.
• Make sure furniture is removed from the setup location before delivery.
• Move vehicles so the crew has easy access to event space.
• Contact 811 to locate any underground power, utility, or water lines. The customer is responsible for locating septic systems or irrigation lines.
• Mark desired tent location with flags or paint or any object which would identify the placement of the tent.

Any fire must be at least 1,000 feet away from the tent.

To help control the tent climate, we have fans, misters, port-a-cools, and temperature-controlled heating.

We offer a weekend delivery or pickup for an additional fee to cover the overtime hours for our staff.