We offer a weekend delivery or pickup for an additional fee to cover the overtime hours for our staff.

We always try to accommodate last-minute requests, but during peak times this may be not possible. Reserving your tent in advance ensures that both inventory and delivery slots are set aside for you.

Any changes must be finalized by 12pm 5 business days before delivery to ensure our staff has time to perfect your order by updating paperwork and pulling and checking items for delivery.

We understand things happen. We prefer to receive the broken item back. If it is unsafe to return the broken item to T3 so that it can be accounted for, please take plenty of pictures to document any damage.

Absolutely! Someone responsible needs to be able to receive the items upon delivery. We will go over the list with you and make sure that all items are accounted for and have you sign our paperwork agreeing you received all items.

Please return items to the same location and configuration as when we dropped them off. For tables, the legs are folded and multiple tables stacked together. For chairs, please have them folded and stacked.