Any changes must be finalized by 12pm 5 business days before delivery to ensure our staff has time to perfect your order by updating paperwork and pulling and checking items for delivery.

Our standard rental timeframe is approximately 3 or 4 days depending on the day of the event (delivery the business day before the event, pick up the business day after the event). We also offer long-term rental options for needs such as construction, renovation, natural disasters, etc.

Unfortunately, planning an outdoor event is difficult due to the uncertainty of the weather, but if we deliver products, we expect payment in full. Please keep in mind that tents are temporary structures and are not to be used as storm-shelters. We recommend that every outdoor event has an evacuation plan in place prior to the event.

We typically do not, but we are happy to do this for you. You may request setup and breakdown of tables and chairs in advance during the reservation process. An additional charge will be necessary for this service.

We always try to accommodate last-minute requests, but during peak times this may be not possible. Reserving your tent in advance ensures that both inventory and delivery slots are set aside for you.