We want our customers to notify us by phone (770-887-6142) within 30 minutes from the time in which the issue was determined so we may rectify it as quickly as possible. If we are not quickly notified, no refund or allowance will be made. We do answer the phones on the weekends in case of emergency. If you get a voicemail on a weekend, our sales staff may have missed the call, but please leave a message so we can call you right back.

You do not need to wash the linens after you use them. We provide at least one cloth bag for the return of the linens. After the event, please shake the linens to make sure no food debris is left in the linens and then place the linens in the provided cloth bag. If you have unused linens, please also place these in the bag because we wash everything once returned.

The balance is due 5 business days before delivery. If payment is not received, we will try to reach you to secure payment so the reservation goes forward. T3 reserves the right to cancel the reservation if we do not receive payment.

Renting a clearspan tent offers several key advantages:

Unobstructed Interior Space: No center poles or support cables inside, giving you full flexibility for layouts.

Superior Strength: Built to withstand higher wind loads and heavier weather conditions than standard pole or frame tents.

Customizable Options: Can be fitted with flooring, walls, glass doors, HVAC systems, and lighting to suit your event needs.

Versatile Installation: Can be safely set up on a wide range of surfaces, including concrete, asphalt, turf, or gravel.

Clearspan tents are ideal when you need both an open, elegant look and engineered strength you can rely on.