We understand things happen. We prefer to receive the broken item back. If it is unsafe to return the broken item to T3 so that it can be accounted for, please take plenty of pictures to document any damage.

Absolutely! A 25% non-refundable down payment is required to reserve an item for you. This pulls the item out of our inventory and sets aside your delivery time in our schedule for the installation if it does move forward. You may cancel the tent before 12pm on the 5th business day before the delivery date. If you decide to move forward with the tent, the down payment would apply to the balance due.

Larger items and items that need tools to install do include setup and breakdown. This includes tents and tent accessories (lighting, drapery, etc.) and staging and flooring. The set up and break down of tables and chairs is the responsibility of the customer unless previously arranged for an additional charge.

We use a calculator that helps us to factor in miles driven, number of people in the truck and miles per gallon of gasoline. Our standard delivery fees cover a weekday delivery and pickup during normal delivery hours of 7am-3:30pm. We charge additional fees for deliveries outside of our delivery hours or when the crew must work longer than 8 hours and require overtime pay. Weekend deliveries or pickups also incur additional charges.

Renting a clearspan tent offers several key advantages:

Unobstructed Interior Space: No center poles or support cables inside, giving you full flexibility for layouts.

Superior Strength: Built to withstand higher wind loads and heavier weather conditions than standard pole or frame tents.

Customizable Options: Can be fitted with flooring, walls, glass doors, HVAC systems, and lighting to suit your event needs.

Versatile Installation: Can be safely set up on a wide range of surfaces, including concrete, asphalt, turf, or gravel.

Clearspan tents are ideal when you need both an open, elegant look and engineered strength you can rely on.