We understand things happen. We prefer to receive the broken item back. If it is unsafe to return the broken item to T3 so that it can be accounted for, please take plenty of pictures to document any damage.

We always try to accommodate last-minute requests, but during peak times this may be not possible. Reserving your tent in advance ensures that both inventory and delivery slots are set aside for you.

Please return items to the same location and configuration as when we dropped them off. For tables, the legs are folded and multiple tables stacked together. For chairs, please have them folded and stacked.

Renting a clearspan tent offers several key advantages:

Unobstructed Interior Space: No center poles or support cables inside, giving you full flexibility for layouts.

Superior Strength: Built to withstand higher wind loads and heavier weather conditions than standard pole or frame tents.

Customizable Options: Can be fitted with flooring, walls, glass doors, HVAC systems, and lighting to suit your event needs.

Versatile Installation: Can be safely set up on a wide range of surfaces, including concrete, asphalt, turf, or gravel.

Clearspan tents are ideal when you need both an open, elegant look and engineered strength you can rely on.

We make every effort to clearly understand the delivery site to ensure a speedy but safe delivery of your rental items. We will assess an additional charge upon arrival if obstacles to delivery were not disclosed during the reservation process. Sometimes, items can be delivered at the truck’s location and customer is then responsible to transport items to the setup site and return them to same delivery location for our pickup.

You do not need to wash the linens after you use them. We provide at least one cloth bag for the return of the linens. After the event, please shake the linens to make sure no food debris is left in the linens and then place the linens in the provided cloth bag. If you have unused linens, please also place these in the bag because we wash everything once returned.