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We understand things happen. We prefer to receive the broken item back. If it is unsafe to return the broken item to T3 so that it can be accounted for, please take plenty of pictures to document any damage.
To help control the tent climate, we have fans, misters, port-a-cools, and temperature-controlled heating.
Absolutely! Someone responsible needs to be able to receive the items upon delivery. We will go over the list with you and make sure that all items are accounted for and have you sign our paperwork agreeing you received all items.
We have special braces that we use to create an entire flooring area over your pool. You can choose to cover it with plywood, staging, a dancefloor or keep it clear with Plexiglass.
We want our customers to notify us by phone (770-887-6142) within 30 minutes from the time in which the issue was determined so we may rectify it as quickly as possible. If we are not quickly notified, no refund or allowance will be made. We do answer the phones on the weekends in case of emergency. If you get a voicemail on a weekend, our sales staff may have missed the call, but please leave a message so we can call you right back.
Please rinse food debris off plateware and flatware before return to make the cleaning process easier when it returns.
