Description
Floor Stage Steps 4
We make every effort to clearly understand the delivery site to ensure a speedy but safe delivery of your rental items. We will assess an additional charge upon arrival if obstacles to delivery were not disclosed during the reservation process. Sometimes, items can be delivered at the truck’s location and customer is then responsible to transport items to the setup site and return them to same delivery location for our pickup.
Rope and Pole tents have center poles that may obstruct your view. Frame tents do not have center poles and are used frequently for wedding events that require an open view.
We always try to accommodate last-minute requests, but during peak times this may be not possible. Reserving your tent in advance ensures that both inventory and delivery slots are set aside for you.
Yes we do! Our frame tents can have clear tops which are wonderful for use during the fall, winter, and spring months.
Depending on the surface, we stake into the ground or use concrete blocks to secure the tent. When necessary, we can even stake into asphalt – we drill a hole then patch it when we remove the tent. We always secure the tent.
Any changes must be finalized by 12pm 5 business days before delivery to ensure our staff has time to perfect your order by updating paperwork and pulling and checking items for delivery.
