We offer a weekend delivery or pickup for an additional fee to cover the overtime hours for our staff.

We make every effort to clearly understand the delivery site to ensure a speedy but safe delivery of your rental items. We will assess an additional charge upon arrival if obstacles to delivery were not disclosed during the reservation process. Sometimes, items can be delivered at the truck’s location and customer is then responsible to transport items to the setup site and return them to same delivery location for our pickup.

Please rinse food debris off plateware and flatware before return to make the cleaning process easier when it returns.

Larger items and items that need tools to install do include setup and breakdown. This includes tents and tent accessories (lighting, drapery, etc.) and staging and flooring. The set up and break down of tables and chairs is the responsibility of the customer unless previously arranged for an additional charge.

We understand things happen. We prefer to receive the broken item back. If it is unsafe to return the broken item to T3 so that it can be accounted for, please take plenty of pictures to document any damage.