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We make every effort to clearly understand the delivery site to ensure a speedy but safe delivery of your rental items. We will assess an additional charge upon arrival if obstacles to delivery were not disclosed during the reservation process. Sometimes, items can be delivered at the truck’s location and customer is then responsible to transport items to the setup site and return them to same delivery location for our pickup.
It is best to call your local planning and zoning department to confirm, but typically private events on private property do not need them. If you are a business hosting an event on a business address then you traditionally do need a permit.
We understand things happen. If equipment is lost while in your possession, you will be responsible for replacement cost of that item.
We can accommodate the smallest event in a 10 x 10 or go as large as a 60 x 230. Larger tents are available as well as structure tents. We can put multiple tents together to make a larger space – call and ask for more information to suit your needs.
We understand things happen. We prefer to receive the broken item back. If it is unsafe to return the broken item to T3 so that it can be accounted for, please take plenty of pictures to document any damage.
Not always. If we are unable to stake the tent, we will use concrete blocks to safely secure the tent.
