Our delivery includes a drop off to a location that is easily accessible from the truck since we will be carrying heavy / bulky items. Delivery to a basement or to a location that requires use of an elevator or flight of stairs will require additional charges due to additional time required to access the location.

Absolutely! A 25% non-refundable down payment is required to reserve an item for you. This pulls the item out of our inventory and sets aside your delivery time in our schedule for the installation if it does move forward. You may cancel the tent before 12pm on the 5th business day before the delivery date. If you decide to move forward with the tent, the down payment would apply to the balance due.

We typically do not, but we are happy to do this for you. You may request setup and breakdown of tables and chairs in advance during the reservation process. An additional charge will be necessary for this service.

Please return items to the same location and configuration as when we dropped them off. For tables, the legs are folded and multiple tables stacked together. For chairs, please have them folded and stacked.

We understand things happen. If equipment is lost while in your possession, you will be responsible for replacement cost of that item.