To help control the tent climate, we have fans, misters, port-a-cools, and temperature-controlled heating.
We strongly prefer not to break down a tent with items still beneath it to ensure those items are not damaged. If asked to do so, we will not be liable for any damage to items left under the tent during breakdown. If we are unable to remove the tent around the items underneath it, we will have to leave and charge our customer for a return trip to retrieve the tent.
We want our customers to notify us by phone (770-887-6142) within 30 minutes from the time in which the issue was determined so we may rectify it as quickly as possible. If we are not quickly notified, no refund or allowance will be made. We do answer the phones on the weekends in case of emergency. If you get a voicemail on a weekend, our sales staff may have missed the call, but please leave a message so we can call you right back.
Depending on the surface, we stake into the ground or use concrete blocks to secure the tent. When necessary, we can even stake into asphalt – we drill a hole then patch it when we remove the tent. We always secure the tent.
Absolutely! We have a full range of tent drapery accessories to meet your needs.
Not always. If we are unable to stake the tent, we will use concrete blocks to safely secure the tent.
Address
1397 Stonefield Ct.
Alpharetta, GA 30004
Office Hours
Monday – Friday 9:00am – 4:30pm
Saturday – Sunday Closed
*Call us for a Showroom appointment*
Warehouse Hours for Customer Pickups:
9am-3:30pm
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