We want our customers to notify us by phone (770-887-6142) within 30 minutes from the time in which the issue was determined so we may rectify it as quickly as possible. If we are not quickly notified, no refund or allowance will be made. We do answer the phones on the weekends in case of emergency. If you get a voicemail on a weekend, our sales staff may have missed the call, but please leave a message so we can call you right back.

Please rinse food debris off plateware and flatware before return to make the cleaning process easier when it returns.

We typically do not, but we are happy to do this for you. You may request setup and breakdown of tables and chairs in advance during the reservation process. An additional charge will be necessary for this service.

We strongly prefer not to break down a tent with items still beneath it to ensure those items are not damaged. If asked to do so, we will not be liable for any damage to items left under the tent during breakdown. If we are unable to remove the tent around the items underneath it, we will have to leave and charge our customer for a return trip to retrieve the tent.

Absolutely! Someone responsible needs to be able to receive the items upon delivery. We will go over the list with you and make sure that all items are accounted for and have you sign our paperwork agreeing you received all items.

A clearspan tent is a heavy-duty, engineered structure built with an aluminum frame and modular design. Unlike traditional frame tents, clearspan tents have no center poles or guy lines, offering a completely open interior space. They are designed to handle larger loads, longer spans, and more extreme weather conditions. Clearspan tents are commonly used for weddings, festivals, corporate events, and even temporary warehouses where strength, durability, and clear open space are essential.