We strongly prefer not to break down a tent with items still beneath it to ensure those items are not damaged. If asked to do so, we will not be liable for any damage to items left under the tent during breakdown. If we are unable to remove the tent around the items underneath it, we will have to leave and charge our customer for a return trip to retrieve the tent.

We typically do not, but we are happy to do this for you. You may request setup and breakdown of tables and chairs in advance during the reservation process. An additional charge will be necessary for this service.

We understand things happen. We prefer to receive the broken item back. If it is unsafe to return the broken item to T3 so that it can be accounted for, please take plenty of pictures to document any damage.

You do not need to wash the linens after you use them. We provide at least one cloth bag for the return of the linens. After the event, please shake the linens to make sure no food debris is left in the linens and then place the linens in the provided cloth bag. If you have unused linens, please also place these in the bag because we wash everything once returned.