Please return items to the same location and configuration as when we dropped them off. For tables, the legs are folded and multiple tables stacked together. For chairs, please have them folded and stacked.

A clearspan tent is a heavy-duty, engineered structure built with an aluminum frame and modular design. Unlike traditional frame tents, clearspan tents have no center poles or guy lines, offering a completely open interior space. They are designed to handle larger loads, longer spans, and more extreme weather conditions. Clearspan tents are commonly used for weddings, festivals, corporate events, and even temporary warehouses where strength, durability, and clear open space are essential.

We want our customers to notify us by phone (770-887-6142) within 30 minutes from the time in which the issue was determined so we may rectify it as quickly as possible. If we are not quickly notified, no refund or allowance will be made. We do answer the phones on the weekends in case of emergency. If you get a voicemail on a weekend, our sales staff may have missed the call, but please leave a message so we can call you right back.

What is needed to reserve items?

Any changes must be finalized by 12pm 5 business days before delivery to ensure our staff has time to perfect your order by updating paperwork and pulling and checking items for delivery.

We always try to accommodate last-minute requests, but during peak times this may be not possible. Reserving your tent in advance ensures that both inventory and delivery slots are set aside for you.