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Depending on the surface, we stake into the ground or use concrete blocks to secure the tent. When necessary, we can even stake into asphalt – we drill a hole then patch it when we remove the tent. We always secure the tent.
We understand things happen. If equipment is lost while in your possession, you will be responsible for replacement cost of that item.
Rope and Pole tents require an additional 14 feet to stake the tent (7′ on each side) so make sure you take this into consideration when determining the area where you wish to place the tent.
Please rinse food debris off plateware and flatware before return to make the cleaning process easier when it returns.
Not always. If we are unable to stake the tent, we will use concrete blocks to safely secure the tent.
Absolutely! Someone responsible needs to be able to receive the items upon delivery. We will go over the list with you and make sure that all items are accounted for and have you sign our paperwork agreeing you received all items.
