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Your irrigation lines must be marked before we arrive on site. You can call 811 for a free locate service of the major utility companies. They will only mark from the main line to the meter so it is your responsibility to know where lines run on your property. Most of the time we can avoid them if we know where they are.
Not always. If we are unable to stake the tent, we will use concrete blocks to safely secure the tent.
Any changes must be finalized by 12pm 5 business days before delivery to ensure our staff has time to perfect your order by updating paperwork and pulling and checking items for delivery.
We use a calculator that helps us to factor in miles driven, number of people in the truck and miles per gallon of gasoline. Our standard delivery fees cover a weekday delivery and pickup during normal delivery hours of 7am-3:30pm. We charge additional fees for deliveries outside of our delivery hours or when the crew must work longer than 8 hours and require overtime pay. Weekend deliveries or pickups also incur additional charges.
Larger items and items that need tools to install do include setup and breakdown. This includes tents and tent accessories (lighting, drapery, etc.) and staging and flooring. The set up and break down of tables and chairs is the responsibility of the customer unless previously arranged for an additional charge.
