Absolutely! A 50% non-refundable down payment is required to reserve an item for you. This pulls the item out of our inventory and sets aside your delivery time in our schedule for the installation if it does move forward. You may cancel the tent before 12pm on the 5th business day before the delivery date. If you decide to move forward with the tent, the down payment would apply to the balance due.

We understand things happen. We prefer to receive the broken item back. If it is unsafe to return the broken item to T3 so that it can be accounted for, please take plenty of pictures to document any damage.

We understand things happen. If equipment is lost while in your possession, you will be responsible for replacement cost of that item.

Any fire must be at least 1,000 feet away from the tent.

Please rinse food debris off plateware and flatware before return to make the cleaning process easier when it returns.