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We understand things happen. If equipment is lost while in your possession, you will be responsible for replacement cost of that item.
We strongly prefer not to break down a tent with items still beneath it to ensure those items are not damaged. If asked to do so, we will not be liable for any damage to items left under the tent during breakdown. If we are unable to remove the tent around the items underneath it, we will have to leave and charge our customer for a return trip to retrieve the tent.
The balance is due 5 business days before delivery. If payment is not received, we will try to reach you to secure payment so the reservation goes forward. T3 reserves the right to cancel the reservation if we do not receive payment.
Absolutely! A 25% non-refundable down payment is required to reserve an item for you. This pulls the item out of our inventory and sets aside your delivery time in our schedule for the installation if it does move forward. You may cancel the tent before 12pm on the 5th business day before the delivery date. If you decide to move forward with the tent, the down payment would apply to the balance due.
Rope and Pole tents have center poles that may obstruct your view. Frame tents do not have center poles and are used frequently for wedding events that require an open view.
We typically do not, but we are happy to do this for you. You may request setup and breakdown of tables and chairs in advance during the reservation process. An additional charge will be necessary for this service.
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