Stage Steps – 16″ tall

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Floor Stage Steps 16″

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SKU: 529

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FAQ

What if I have irrigation or utilities in my yard?

Your irrigation lines must be marked before we arrive on site. You can call 811 for a free locate service of the major utility companies. They will only mark from the main line to the meter so it is your responsibility to know where lines run on your property. Most of the time we can avoid them if we know where they are.

Do you have to stake the tent to secure it?

Not always. If we are unable to stake the tent, we will use concrete blocks to safely secure the tent.

How much space do we need for a tent?

Rope and Pole tents require an additional 14 feet to stake the tent (7′ on each side) so make sure you take this into consideration when determining the area where you wish to place the tent.

What do I need to do before I receive a delivery?

Be prepared to answer any calls from a number you do not recognize – this will be the delivery driver.
Provide alternate contact information in the event that we are unable to reach you for delivery.
If you have animals in the event area, please make sure that all animal feces have been picked up.
Make sure furniture is removed from the setup location before delivery.
Move vehicles so the crew has easy access to event space.
Contact 811 to locate any underground power, utility, or water lines. The customer is responsible for locating septic systems or irrigation lines.
Mark desired tent location with flags or paint or any object which would identify the placement of the tent.

How do you calculate delivery?

We use a calculator that helps us to factor in miles driven, number of people in the truck and miles per gallon of gasoline. Our standard delivery fees cover a weekday delivery and pickup during normal delivery hours of 7am-3:30pm. We charge additional fees for deliveries outside of our delivery hours or when the crew must work longer than 8 hours and require overtime pay. Weekend deliveries or pickups also incur additional charges.

Can I hang my own lights in the tent?

You are welcome to hang your own lights, but it is your responsibility to remove all items that do not belong to T3 from the tent before the scheduled pickup date/time. It’s also your responsibility for any damage to the tent while hanging/removing your items. If we arrive and items are still attached to the tent, we will have to leave and charge for a return trip to retrieve the tent once the hanging items are removed.