We make every effort to clearly understand the delivery site to ensure a speedy but safe delivery of your rental items. We will assess an additional charge upon arrival if obstacles to delivery were not disclosed during the reservation process. Sometimes, items can be delivered at the truck’s location and customer is then responsible to transport items to the setup site and return them to same delivery location for our pickup.

Unfortunately, planning an outdoor event is difficult due to the uncertainty of the weather, but if we deliver products, we expect payment in full. Please keep in mind that tents are temporary structures and are not to be used as storm-shelters. We recommend that every outdoor event has an evacuation plan in place prior to the event.

Our standard rental timeframe is approximately 3 or 4 days depending on the day of the event (delivery the business day before the event, pick up the business day after the event). We also offer long-term rental options for needs such as construction, renovation, natural disasters, etc.

Renting a clearspan tent offers several key advantages:

Unobstructed Interior Space: No center poles or support cables inside, giving you full flexibility for layouts.

Superior Strength: Built to withstand higher wind loads and heavier weather conditions than standard pole or frame tents.

Customizable Options: Can be fitted with flooring, walls, glass doors, HVAC systems, and lighting to suit your event needs.

Versatile Installation: Can be safely set up on a wide range of surfaces, including concrete, asphalt, turf, or gravel.

Clearspan tents are ideal when you need both an open, elegant look and engineered strength you can rely on.

We use a calculator that helps us to factor in miles driven, number of people in the truck and miles per gallon of gasoline. Our standard delivery fees cover a weekday delivery and pickup during normal delivery hours of 7am-3:30pm. We charge additional fees for deliveries outside of our delivery hours or when the crew must work longer than 8 hours and require overtime pay. Weekend deliveries or pickups also incur additional charges.