We understand things happen. We prefer to receive the broken item back. If it is unsafe to return the broken item to T3 so that it can be accounted for, please take plenty of pictures to document any damage.

We understand things happen. If equipment is lost while in your possession, you will be responsible for replacement cost of that item.

Please rinse food debris off plateware and flatware before return to make the cleaning process easier when it returns.

Our delivery includes a drop off to a location that is easily accessible from the truck since we will be carrying heavy / bulky items. Delivery to a basement or to a location that requires use of an elevator or flight of stairs will require additional charges due to additional time required to access the location.

Any fire must be at least 1,000 feet away from the tent.