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Your irrigation lines must be marked before we arrive on site. You can call 811 for a free locate service of the major utility companies. They will only mark from the main line to the meter so it is your responsibility to know where lines run on your property. Most of the time we can avoid them if we know where they are.
You are welcome to hang your own lights, but it is your responsibility to remove all items that do not belong to T3 from the tent before the scheduled pickup date/time. It’s also your responsibility for any damage to the tent while hanging/removing your items. If we arrive and items are still attached to the tent, we will have to leave and charge for a return trip to retrieve the tent once the hanging items are removed.
Rope and Pole tents have center poles that may obstruct your view. Frame tents do not have center poles and are used frequently for wedding events that require an open view.
We can accommodate the smallest event in a 10 x 10 or go as large as a 60 x 230. Larger tents are available as well as structure tents. We can put multiple tents together to make a larger space – call and ask for more information to suit your needs.
We understand things happen. We prefer to receive the broken item back. If it is unsafe to return the broken item to T3 so that it can be accounted for, please take plenty of pictures to document any damage.
We want our customers to notify us by phone (770-887-6142) within 30 minutes from the time in which the issue was determined so we may rectify it as quickly as possible. If we are not quickly notified, no refund or allowance will be made. We do answer the phones on the weekends in case of emergency. If you get a voicemail on a weekend, our sales staff may have missed the call, but please leave a message so we can call you right back.
