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Our standard rental timeframe is approximately 3 or 4 days depending on the day of the event (delivery the business day before the event, pick up the business day after the event). We also offer long-term rental options for needs such as construction, renovation, natural disasters, etc.
Our delivery includes a drop off to a location that is easily accessible from the truck since we will be carrying heavy / bulky items. Delivery to a basement or to a location that requires use of an elevator or flight of stairs will require additional charges due to additional time required to access the location.
Rope and Pole tents require an additional 14 feet to stake the tent (7′ on each side) so make sure you take this into consideration when determining the area where you wish to place the tent.
Absolutely! A 50% non-refundable down payment is required to reserve an item for you. This pulls the item out of our inventory and sets aside your delivery time in our schedule for the installation if it does move forward. You may cancel the tent before 12pm on the 5th business day before the delivery date. If you decide to move forward with the tent, the down payment would apply to the balance due.
Please rinse food debris off plateware and flatware before return to make the cleaning process easier when it returns.
Not always. If we are unable to stake the tent, we will use concrete blocks to safely secure the tent.
