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We want our customers to notify us by phone (770-887-6142) within 30 minutes from the time in which the issue was determined so we may rectify it as quickly as possible. If we are not quickly notified, no refund or allowance will be made. We do answer the phones on the weekends in case of emergency. If you get a voicemail on a weekend, our sales staff may have missed the call, but please leave a message so we can call you right back.
Depending on the surface, we stake into the ground or use concrete blocks to secure the tent. When necessary, we can even stake into asphalt – we drill a hole then patch it when we remove the tent. We always secure the tent.
Rope and Pole tents require an additional 14 feet to stake the tent (7′ on each side) so make sure you take this into consideration when determining the area where you wish to place the tent.
Please rinse food debris off plateware and flatware before return to make the cleaning process easier when it returns.
We have perimeter, bistro, gobo, globug, twinkle, uplighting and christmas lighting as well as chandeliers in many styles and colors. Check out some of our lighting rental products below.