We understand things happen. If equipment is lost while in your possession, you will be responsible for replacement cost of that item.

Please return items to the same location and configuration as when we dropped them off. For tables, the legs are folded and multiple tables stacked together. For chairs, please have them folded and stacked.

Please rinse food debris off plateware and flatware before return to make the cleaning process easier when it returns.

We use a calculator that helps us to factor in miles driven, number of people in the truck and miles per gallon of gasoline. Our standard delivery fees cover a weekday delivery and pickup during normal delivery hours of 7am-3:30pm. We charge additional fees for deliveries outside of our delivery hours or when the crew must work longer than 8 hours and require overtime pay. Weekend deliveries or pickups also incur additional charges.

We strongly prefer not to break down a tent with items still beneath it to ensure those items are not damaged. If asked to do so, we will not be liable for any damage to items left under the tent during breakdown. If we are unable to remove the tent around the items underneath it, we will have to leave and charge our customer for a return trip to retrieve the tent.