Any changes must be finalized by 12pm 5 business days before delivery to ensure our staff has time to perfect your order by updating paperwork and pulling and checking items for delivery.

Unfortunately, planning an outdoor event is difficult due to the uncertainty of the weather, but if we deliver products, we expect payment in full. Please keep in mind that tents are temporary structures and are not to be used as storm-shelters. We recommend that every outdoor event has an evacuation plan in place prior to the event.

Any fire must be at least 1,000 feet away from the tent.

We use a calculator that helps us to factor in miles driven, number of people in the truck and miles per gallon of gasoline. Our standard delivery fees cover a weekday delivery and pickup during normal delivery hours of 7am-3:30pm. We charge additional fees for deliveries outside of our delivery hours or when the crew must work longer than 8 hours and require overtime pay. Weekend deliveries or pickups also incur additional charges.

We typically do not, but we are happy to do this for you. You may request setup and breakdown of tables and chairs in advance during the reservation process. An additional charge will be necessary for this service.