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Depending on the surface, we stake into the ground or use concrete blocks to secure the tent. When necessary, we can even stake into asphalt – we drill a hole then patch it when we remove the tent. We always secure the tent.
Any changes must be finalized by 12pm 5 business days before delivery to ensure our staff has time to perfect your order by updating paperwork and pulling and checking items for delivery.
We use a calculator that helps us to factor in miles driven, number of people in the truck and miles per gallon of gasoline. Our standard delivery fees cover a weekday delivery and pickup during normal delivery hours of 7am-3:30pm. We charge additional fees for deliveries outside of our delivery hours or when the crew must work longer than 8 hours and require overtime pay. Weekend deliveries or pickups also incur additional charges.
The balance is due 5 business days before delivery. If payment is not received, we will try to reach you to secure payment so the reservation goes forward. T3 reserves the right to cancel the reservation if we do not receive payment.
Please rinse food debris off plateware and flatware before return to make the cleaning process easier when it returns.
Rope and Pole tents require an additional 14 feet to stake the tent (7′ on each side) so make sure you take this into consideration when determining the area where you wish to place the tent.
