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Absolutely! A 25% non-refundable down payment is required to reserve an item for you. This pulls the item out of our inventory and sets aside your delivery time in our schedule for the installation if it does move forward. You may cancel the tent before 12pm on the 5th business day before the delivery date. If you decide to move forward with the tent, the down payment would apply to the balance due.
Please rinse food debris off plateware and flatware before return to make the cleaning process easier when it returns.
Any changes must be finalized by 12pm 5 business days before delivery to ensure our staff has time to perfect your order by updating paperwork and pulling and checking items for delivery.
Rope and Pole tents have center poles that may obstruct your view. Frame tents do not have center poles and are used frequently for wedding events that require an open view.
We understand things happen. If equipment is lost while in your possession, you will be responsible for replacement cost of that item.