We understand things happen. If equipment is lost while in your possession, you will be responsible for replacement cost of that item.
We understand things happen. We prefer to receive the broken item back. If it is unsafe to return the broken item to T3 so that it can be accounted for, please take plenty of pictures to document any damage.
Please return items to the same location and configuration as when we dropped them off. For tables, the legs are folded and multiple tables stacked together. For chairs, please have them folded and stacked.
Rope and Pole tents require an additional 14 feet to stake the tent (7′ on each side) so make sure you take this into consideration when determining the area where you wish to place the tent.
We make every effort to clearly understand the delivery site to ensure a speedy but safe delivery of your rental items. We will assess an additional charge upon arrival if obstacles to delivery were not disclosed during the reservation process. Sometimes, items can be delivered at the truck’s location and customer is then responsible to transport items to the setup site and return them to same delivery location for our pickup.
We offer a weekend delivery or pickup for an additional fee to cover the overtime hours for our staff.
Office Hours
Monday – Friday 9:00am – 4:30pm
Saturday – Sunday Closed
*Call us for a Showroom appointment*
Warehouse Hours for Customer Pickups:
9am-3:30pm
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