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  • Jade Linens

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    • Be prepared to answer any calls from a number you do not recognize – this will be the delivery driver.
    • Provide alternate contact information in the event that we are unable to reach you for delivery.
    • If you have animals in the event area, please make sure that all animal feces have been picked up.
    • Make sure furniture is removed from the setup location before delivery.
    • Move vehicles so the crew has easy access to event space.
    • Contact 811 to locate any underground power, utility, or water lines. The customer is responsible for locating septic systems or irrigation lines.
    • Mark desired tent location with flags or paint or any object which would identify the placement of the tent.

    It is best to call your local planning and zoning department to confirm, but typically private events on private property do not need them. If you are a business hosting an event on a business address then you traditionally do need a permit.

    We offer a weekend delivery or pickup for an additional fee to cover the overtime hours for our staff.

    We have special braces that we use to create an entire flooring area over your pool. You can choose to cover it with plywood, staging, a dancefloor or keep it clear with Plexiglass.

    Please rinse food debris off plateware and flatware before return to make the cleaning process easier when it returns.

    We make every effort to clearly understand the delivery site to ensure a speedy but safe delivery of your rental items. We will assess an additional charge upon arrival if obstacles to delivery were not disclosed during the reservation process. Sometimes, items can be delivered at the truck’s location and customer is then responsible to transport items to the setup site and return them to same delivery location for our pickup.

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