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Please rinse food debris off plateware and flatware before return to make the cleaning process easier when it returns.
Please return items to the same location and configuration as when we dropped them off. For tables, the legs are folded and multiple tables stacked together. For chairs, please have them folded and stacked.
Any changes must be finalized by 12pm 5 business days before delivery to ensure our staff has time to perfect your order by updating paperwork and pulling and checking items for delivery.
Rope and Pole tents require an additional 14 feet to stake the tent (7′ on each side) so make sure you take this into consideration when determining the area where you wish to place the tent.
Absolutely! Someone responsible needs to be able to receive the items upon delivery. We will go over the list with you and make sure that all items are accounted for and have you sign our paperwork agreeing you received all items.
Unfortunately, planning an outdoor event is difficult due to the uncertainty of the weather, but if we deliver products, we expect payment in full. Please keep in mind that tents are temporary structures and are not to be used as storm-shelters. We recommend that every outdoor event has an evacuation plan in place prior to the event.
